Terms and Conditions

Summary of Terms and Conditions
The online store at http://www.zaryashop.eu is operated by a trading company
Zarya s.r.o., with registered office at Čapkova 119/10, 35301 Mariánské Lázně, ID number 09785752, registered in
commercial register, which is kept by the Municipal Court in Prague, in section C 40168, folder Krajského
court in Pilsen, VAT number CZ09785752. You can contact us on our e-mail or phone.
As soon as you send your order through the online store, this will
a conclusion of the contract. We will confirm the acceptance of the order and the conclusion of the contract by e-mail.
Make the payment within 15 days of the conclusion of the contract or later depending on the selected
payment method.
As a consumer, you can withdraw from the concluded contract at any time, up to 14 days
from the day of receipt of the goods. You can find the full text of the contracts from which it is not possible to withdraw
business conditions. We can withdraw from the concluded contract at any time, up to
the moment you receive the goods from us. After withdrawing from the contract, you return the goods to us inclusive
any gifts and bonuses, if we have provided any to you, at your own expense, by 14
days from withdrawal. We will refund you within 14 days of receipt of the cancellation, but not before
you return the goods to us or prove that the goods have been sent to us.
General conditions
1.1. Scope of business conditions. These terms and conditions govern the conclusion of contracts
between us as a merchant and you as a customer via the Internet
trade and our and your rights and obligations under the contracts. Part of business
the terms and conditions also include mandatory information. Information on the processing of personal data
can be found in a separate document on our website. Business terms and conditions apply
effective on January 1, 2023.
1.2. Terms used. We use the following abbreviations in our terms and conditions:
1.2.1. We, which means the merchant, i.e. the Zarya s.r.o. trading company, se
registered office at Čapkova 119/10, 35301 Mariánské Lázně, ID number 09785752, registered in
to the commercial register maintained by the Municipal Court in Prague, in section C 40168, insert
of the Regional Court in Pilsen, VAT number CZ09785752.
1.2.2. You, which means the customer, i.e. the other contracting party different from us,
which can be one of the following entities:
1.2.2.1. A consumer, which is a person not acting within the scope of his business
activities or as part of the independent performance of one's profession,
1.2.2.2. Entrepreneur, which is a person or legal entity acting within
its business activities or within the framework of its independent performance
profession.
1.2.3. Online store, i.e. our web interface located on the web
at http://www.zaryashop.eu where you can view our offer and
order goods from our assortment.
1.2.4. E-mail, i.e. e-mail, through which we can be contacted at e-
email address available on the web address of our online store.
1.2.5. A phone number that you can use to contact us
available at the web address of our online store.
1.2.6. Contracts, which are understood as purchase contracts.
1.3. Relationship of business terms to the contract. The terms and conditions are integral
part of all contracts. Deviating provisions in the contract take precedence over the commercial wording
conditions.
1.4. The relationship of the contract and terms of business to legal regulations. Rights and obligations
not regulated by the terms and conditions or the contract are governed by Czech legal regulations
of the Republic, in particular Act No. 89/2012 Coll., the Civil Code and Act No. 634/1992
Coll., on consumer protection, in accordance with the legal regulations of the European Union, especially the directive
2011/83/EU, on consumer rights and Directive 2000/31/EC, on electronic commerce. IN
in the event of a conflict between the terms of business or the contract with a legal regulation, if it is not about
a matter that can be modified differently by agreement, the legal regulation takes precedence.
1.5. Separability of terms and conditions and contractual provisions. if
any of the provisions of the terms and conditions or contractual arrangements becomes invalid,
ineffective or will not be taken into account, the validity and effectiveness of the others is not affected
provisions of business terms and contractual arrangements.
1.6. Relations with an international element. The legal relationship between us and you in case
the presence of an international element is governed by Czech law and is used to resolve any disputes
competent Czech courts. UN Convention on Contracts for the International Sale of Goods (Vienna
convention) does not apply.
1.7. Ways to resolve complaints. Any complaints and disputes between you and us can be resolved
1.7.1. out of court in proceedings conducted by the Czech Trade Inspection (www.coi.cz),
1.7.2. by email at our email address,
1.7.3. in person at any of our locations,
1.7.4. by phone on our phone number.
1.8. Supervisory authorities. Czech state authorities control and supervise our activities
of the Republic, to which it is possible in accordance with the legal regulations that regulate their scope
and powers, to turn with their impulses. The bodies of state supervision are, in particular:
1.8.1. The Czech trade inspection,
1.8.2. trade authorities,
1.8.3. Office for Personal Data Protection,
1.8.4. Czech Agriculture and Food Inspection Authority,
1.8.5. The State Veterinary Administration,
1.8.6. Hallmark office.
Ordering goods and concluding contracts
2.1. Ordering goods. The goods in our online store can be ordered by:
you accept the offer to conclude a contract, which is the display of goods in the online store
through:
2.1.1. online store.
Acceptance of our offer with an amendment or deviation is not possible and is considered a counter-offer from
your side.
2.2. Ordering goods via the Internet. Ordering goods through
online store by selecting the offered goods in the required quantity,
quality and design, by inserting the goods into the virtual basket, by filling in the required data,
by choosing the method of delivery and payment and sending your order using the button
"Order Committing to Pay", thereby concluding the contract. Before shipment
you will be able to check the order and possibly change the entered data.
2.3. Confirmation of receipt of order. Successful acceptance of your order and conclusion of the contract
we will confirm to your e-mail address by sending an e-mail message, which will include:
2.3.1. confirmation of the conclusion of the contract and its content,
2.3.2. our terms and conditions, the contents of which are also provided compulsorily
information.
If the order is incomplete or incorrect, we will ask you to complete it or you
we will point out the impossibility of concluding a contract.
2.4. Contract language and retention. Contracts are concluded in the Czech language. Closed
we store the contract and will give you access to your contract upon request.
Contracts concluded and their content
3.1. Change and cancellation of the contract. It is not possible to change or cancel concluded contracts unilaterally;
this can only be done on the basis of mutual agreement, or if it is stipulated by law
or business terms.
3.2. Content of the purchase contract. On the basis of the concluded purchase contract, we are obliged to deliver to you
material goods ordered in an agreed manner and to provide any agreed services and you
you are obliged to take delivery of the goods and pay us the total price, which is made up of the price
of the ordered goods, the payment price, the price of delivery of the goods and the price of any others
ordered services.
3.3. Protection of intellectual property. If we deliver goods to you on the basis of a contract,
which is protected by intellectual property rights (in particular copyright works, trademarks,
industrial designs, patents and utility models), the entitling license is not part of the contract
exercise intellectual property rights. You may not copy copyrighted goods
natural person to use other than for personal use and as a legal entity other than for its own use
internal need, in particular you are not authorized to reproduce, resell or rent the goods
or otherwise make available to third parties.
3.4. Discounts and promotions. For discounts or other marketing actions, if there is no
provided otherwise, the individual discounts and other benefits provided cannot be combined.
3.5. Gifts and bonuses. If you were given gifts or other bonuses as part of the contract,
this happens on the basis of a gift contract, therefore we are not responsible for their defects. Existence
the donation contract is dependent on the existence of the main contract and the donation contract is concluded with
the severance condition for the cancellation of the gift contract in the event of the termination of the main contract.
3.6. Discount coupons and gift vouchers. Discount coupons and gift vouchers are possible
apply under the agreed conditions or under the conditions stated on the coupon or voucher.
Unless otherwise agreed, they can only be used with us and the period of validity is limited to
discount coupons until cancellation or termination of the discount event, for gift vouchers for a period of time
one year from their issue.
Payment Terms
4.1. Payment methods. The total price can be paid in the following ways:
4.1.1. in cash upon receipt of the goods at our establishment,
4.1.2. cash on delivery upon receipt of the goods,
4.1.3. in advance by non-cash transfer to our account.
4.1.4. in advance without cash by payment card,
4.1.5. in advance with a cashless payment system
4.2. Time to pay. You are obliged to pay the total price either before the delivery of the goods, at
acceptance of the goods, or later, according to the agreed payment method. If it is to be total
the price paid before the delivery of the goods, you are obliged to pay it within 15 days from the conclusion of the contract.
If the total price is paid through a payment service provider, it is total
the price is paid by crediting the monetary amount to our account with the payment service provider.
4.3. Payment by credit. In case payment of the total price is agreed
through a loan or other financial product based on a contract with
financial service provider, this relationship is also governed by the contract and conditions
financial product provider.
4.4. Electronic sending of tax documents. You agree that the invoice (tax
document) will be issued and sent to you in electronic form to your e-mail entered at
order.
Terms of delivery
5.1. Methods of delivery. The delivery methods you can use can be found on the corresponding page
page in our online store.
5.2. Restrictions on delivery of goods. We deliver goods only to the Czech Republic, Slovakia and
other selected EU countries, which are listed on the pages of our online store.
5.3. Acquisition of ownership. You will become the owner of the goods we deliver to you
upon receipt of the goods, but not before you have fully paid the total price.
5.4. Delivery time. The agreed time for the delivery of the goods starts from the conclusion of the contract. If
you are a consumer and the time for delivery is not agreed, we will deliver the goods to you without unnecessary
postponement, but no later than 30 days from the date of conclusion of the contract. If the total price is to be
paid before the delivery of the goods, the time for the delivery of the goods runs from the payment of the total price. Goods
will be delivered to the destination at this time. If you are not a consumer and the goods are to be delivered by
destination delivered by carrier, the goods will be handed over to the carrier at this time.
5.5. Acceptance of goods. You are obliged to take over the goods at the agreed time and place in
depending on the method of delivery. If the goods are to be delivered using a carrier, you are responsible for it
take over upon delivery to destination. If you do not accept the goods, we will have the right from
withdraw from the contract, the right to pay the costs associated with the delivery of the goods, if there were none
paid before delivery of the goods, and the right to payment of remuneration for storage for the period
storage of the goods, which ends when you take over the goods, withdraw from the contract or
we withdraw from the contract. The reward for storage is CZK 5 per day, but its total amount
may not exceed the price of the stored goods. If you get the goods we will after it
you do not accept, deliver repeatedly, we have the right to reimbursement of costs associated with repeated
delivery.
5.6. Identity check upon receipt of goods. If the goods were paid for before his
delivery, we are entitled to condition the handover of the goods by checking the identity of the receiving person on
on the basis of an identity document.
5.7. Damage to goods during transport by the consumer. If you are a consumer, it passes to you
risk of damage to the goods by taking over the goods. In the event that the goods are delivered to you damaged,
you are obliged to inform us of the damage immediately, preferably:
5.7.1. by email at our email address,
5.7.2. in person at any of our locations,
5.7.3. by phone on our phone number.
In the event that you discover damage to the shipment when you receive the goods, you are liable for the damage
inform not only us, but also the carrier when taking over the goods. About unpacking the damaged shipment before
upon receiving it, you can ask the transporter and in the event that you discover that the goods have been damaged,
you are not obliged to collect it from the carrier.
5.8. Damage to goods during transport by entrepreneurs. If you are not a consumer and the goods have
be delivered by carrier, the risk of damage to the goods passes to you upon delivery of the goods
carriers. If there is damage to the goods after the risk of damage has passed, we are not responsible for it
and damage to the goods does not affect your obligation to pay the total price and duty of the goods
assume. In the event that the goods are delivered to you damaged, you are obliged to make a complaint immediately
damage to the goods at the carrier.
5.9. Packaging. Unless otherwise agreed, the goods will be packed in a suitable manner
for its preservation and protection.
Right to withdraw from the contract
6.1. Generally about withdrawal from the contract. By withdrawing from the concluded contract with the contract from
is canceled from the beginning and the parties are obliged to return everything that they provided on the basis of the canceled contract.
Withdrawal from the contract also cancels the donation contract dependent on it. Right to withdraw from
the contract can be used under the conditions set out in the terms and conditions, or
if so provided by law.
6.2. Our right to withdraw from the contract. We have the right to withdraw from the concluded contract
at any time from the date of conclusion of the contract until the moment when you take over the goods from us, for the following reasons:
6.2.1. depletion of stocks of ordered goods,
6.2.2. non-acceptance of the goods upon delivery,
6.2.3. abuse of the order system of our online store,
6.2.4. entering incorrect data when ordering goods,
6.2.5. ordering goods at a price significantly lower than the usual price, if the goods were for
this price offered as a result
6.2.5. ordering goods at a price significantly lower than the usual price, if the goods were for
this price was offered as a result of a mistake or error of our online store,
6.2.6. others worthy of special attention.
6.3. The consumer's legal right to withdraw from the contract. If you are a consumer, you have
the right to withdraw from the concluded purchase contract within 14 days from the date
6.3.1. receipt of goods,
6.3.2. taking over the last piece of goods if you order more than one order
pieces of goods that are delivered separately,
6.3.3. taking over the last item or part of a delivery of goods consisting of several
items or parts,
6.3.4. acceptance of the first delivery of goods, if regular delivery is stipulated in the contract
goods for the agreed period,
6.3.5. the conclusion of a contract in relation to another contract.
6.4. Impossibility of withdrawal from the contract. You do not have the right to withdraw from the contract for contracts:
6.4.1. on the delivery of goods that were or were made to your specifications
tailored to your needs,
6.4.2. on the delivery of goods in sealed packaging, which for reasons of health protection or
for hygienic reasons, it is not advisable to return after you have broken the packaging,
6.4.3. on the delivery of perishable or short-lived goods
consumption, as well as goods which, due to their nature, were non-returnable after delivery
mixed with other goods,
6.4.4. about the provision of services, if they were provided in full,
6.4.5. others, if so provided by law.
6.5. Method of withdrawal from the contract. If you have the right to withdraw from the contract
and you want to withdraw from the contract, you can do so in the form of a unilateral legal action,
which you deliver to us, preferably then
6.5.1. by filling out the sample form for withdrawal from the contract, which is attached
terms and conditions and sending it
6.5.1.1. by post to our registered office address,
6.5.1.2. by email to our email address;
6.5.2. in person at any of our locations.
6.6. Keeping the deadline. If you are a consumer, to comply with the withdrawal period from
contract is sufficient if you send us the withdrawal on the last day of the withdrawal period
from the contract.
6.7. Return of goods after withdrawal from the contract. If you withdraw from the contract, you are obligated to us
return the goods at your own expense, preferably at the same time as withdrawing from the contract, at the latest
preferably within 14 days of delivery of the withdrawal
6.7.1. by sending the goods to the address of our headquarters,
6.7.2. in person at any of our locations.
You must return the goods to us undamaged, unsoiled, unworn and unmarked
use, including all accessories and documentation, if possible in the original packaging.
At the same time, you are obliged to return to us all gifts and bonuses that you received on the basis
canceled contracts.
6.8. Refunds after withdrawal from the contract. If you, as a consumer, withdraw from
contract, we will return the paid funds to you within 14 days of delivery of the withdrawal from
contract, but not before you return the goods to us or prove that the goods have been sent to us.
We will only refund you the cost of delivery of the goods in the amount corresponding to the cheapest one
a comparable delivery method that we offer. If the value of the return is reduced
the goods as a result of handling them in a manner other than what is necessary to become familiar with their nature,
features and functionality, the returned amount will be reduced by the amount by which the value of the goods
decreased. We will return the funds to you in the same way that we received them from you,
or in another way that we agree on, as long as this does not create any other problems for you
costs.
Complaints of product defects by the consumer
7.1. Scope. This section of the terms and conditions applies to you only if you are
by the consumer, and governs our liability for product defects.
7.2. Claim period. You can complain to us about a defect that appears on the goods during 2
years, for used goods within 1 year, from receipt of the goods.
7.3. Our liability for product defects. We are responsible for the fact that the goods are not there upon receipt
defects. In particular, we are responsible for the fact that the thing
7.3.1. corresponds to the agreed description, type and quantity, as well as quality, functionality and
other agreed properties,
7.3.2. is suitable for the purpose for which you require it, if we have agreed to it,
7.3.3. is delivered with the agreed accessories and instructions for use, including instructions for
assembly or installation.
7.4. Furthermore, we are responsible for the fact that, in addition to the agreed properties, the goods meet the following
requirements; this does not apply if we have notified you before entering into the contract that some
the characteristics of the goods are different and you have agreed that:
7.4.1. fit for the purpose for which goods of this kind are ordinarily used, also having regard
to the rights of third parties, legal regulations, technical standards or codes of conduct
of the given industry, if there are no technical standards,
7.4.2. quantity, quality and other properties, including durability, functionality,
compatibility and safety, corresponds to the usual characteristics of goods of the same type,
which you can reasonably expect, even in light of public statements made by us
or by another person in the same contractual chain, in particular by advertising or labeling,
7.4.3. is supplied with accessories, including packaging, assembly instructions and other instructions for
use,
7.4.4. corresponds to the quality or execution of the sample or design we have given you
provided before the conclusion of the contract.
7.5. Limitation of liability. We do not respond to you
7.5.1. for the wear and tear of the goods corresponding to the extent of their previous use,
7.5.2. for used goods for a defect corresponding to the degree of use or wear and tear,
which the goods had upon receipt,
7.5.3. for consumable goods with a marked shelf life and for goods
perishable with a marked expiration date for the unusability of the goods
after the specified time,
7.5.4. if you caused the defect yourself.
7.6. Time to exercise the right. You are obliged to view and confirm the goods as soon as possible
about its properties and quantity. Your right from liability for product defects is your obligation with us
apply without undue delay, as soon as possible after you are able to detect the defects, namely in
claim period.
7.7. The right to remedy the defect. If the goods are defective, you have the right to free removal
defects, depending on your choice, either by delivering new goods without defects or by repairing the goods. Right
you do not have the option to remove the defect if the defect removal method was chosen by you
impossible or disproportionately expensive compared to the other way.
7.8. The right to a reasonable discount and withdrawal from the contract. If we reject the defect
remove or we do not remove it, or the defect manifests itself repeatedly, or the defect is substantial
breach of contract, or it is apparent from our statement or circumstances that the defect will not
removed within a reasonable time or without significant inconvenience to you, you may request
reasonable discount or withdraw from the contract. You do not have the right to withdraw from the contract,
if the defect is insignificant.
7.9. Method of complaint. In case you want to exercise your right from liability for defects,
you can do so best:
7.9.1. by sending the goods to the address of our headquarters,
7.9.2. in person at any of our locations,
7.9.3. if it is in the warranty card or other document, on the product packaging or in ours
another person specified in the online store to claim responsibility for defects,
with this person.
7.10. Complaint matters. The goods must be handed over to us in a condition that allows assessment
the validity of the complaint, in particular it is not possible to hand over unreasonably soiled goods. At
the complaint must:
7.10.1. document that the goods were purchased from us,
7.10.2. state what defect in the goods you are complaining about and how you request it to be
claim settled. The requested method of settlement of the claim is not possible subsequently
change without our consent.
7.11. Complaint processing. Your complaint will be processed in a reasonable time, no later than
30 days from the date of application of the claim. You will be notified of the handling of the complaint within this period and
the goods will be returned to you in the same way as they were handed over to us when the claim was made.
If the complaint is not handled on time, you have the right to withdraw from the contract or
request a reasonable price discount. If your complaint is accepted, the time to complain
the defect is extended by the time it took us to process your complaint.
7.12. Reimbursement of claim costs. In the event of a complaint, you have the right to compensation for the necessary expenses
costs that were purposefully incurred when exercising the right from liability for product defects. IN
in the event that the claim is rejected, we have the right to compensation for the necessary costs that we
arise from the return of your goods.
7.13. Claim confirmation. When exercising the right from liability for product defects to you
we will issue a written confirmation of when you exercised your right, what is the content of the claim and what kind
you require the method of settlement of the complaint, as well as confirmation of the date and method of settlement of the complaint,
including confirmation of the repair and its duration, or written justification
rejection of the complaint.
7.14. Superior quality guarantee. You may be over and above your legal rights
an above-standard guarantee for the quality of the goods is provided. This is created by the provider's statement
guarantees, which may also be made by advertising, that they will satisfy you beyond your statutory
rights from defective performance, if the goods do not have the characteristics specified in the warranty statement. Right
resulting from the above-standard quality guarantee and the conditions of its application are governed by the statement
guarantee provider. If the guarantee provider guarantees that he will receive the goods for a certain period of time
will retain its functions and performance under normal use, or a warranty is indicated on the product packaging
time or shelf life of the goods, then you have the right to at least against the warranty provider
delivery of new goods without defects or its repair.
Complaints about product defects by the entrepreneur
8.1. Scope. This section of the terms and conditions applies to you only if
you are not a consumer, and governs our liability for product defects.
8.2. Our liability for product defects. We will deliver the goods to you in the agreed quantity, quality and
implementation. If the quality and design are not agreed upon, we will deliver the goods to you in the same quality and design
suitable for the purpose apparent from the contract; otherwise usual for the purpose. If the quantity will be determined
only approximately, the exact amount will be determined by us. In the event that the goods will be in danger during transit
damage to you have a defect, we are responsible for it. This does not apply if it is a defect that can be s
by exercising usual attention
If the quantity will be determined
only approximately, the exact amount will be determined by us. In the event that the goods will be in danger during transit
damage to you have a defect, we are responsible for it. This does not apply if it is a defect that can be s
by exercising the usual attention to know already at the conclusion of the contract.
8.3. Limitation of liability. We do not respond to you
8.3.1. for goods sold at a lower price for a defect for which the price was lower
arranged
8.3.2. for the wear and tear of the goods caused by their usual use,
8.3.3. for used goods for a defect corresponding to the degree of use or wear and tear,
which the goods had upon receipt,
8.3.4. for defects in the goods, if this is apparent, especially in the case of consumable and subject goods
rapid destruction, by its nature,
8.3.5. for product defects, if you knew about them before receiving the goods,
8.3.6. for product defects if you have caused them yourself.
8.4. Time to exercise the right. You are obliged to view and confirm the goods as soon as possible
about its properties and quantity. Your right from liability for product defects is your obligation with us
apply without undue delay, as soon as possible after you are able to identify the defects. It is the latest
the possible right to exercise within 6 months, in the case of a hidden defect within 2 years, from the date on which the goods are delivered to you
we will deliver. Otherwise, your right from liability for product defects will expire and will not be yours
admitted.
8.5. Your rights in the event of a material breach of contract. If the defect is significant
breach of contract, you have the right to:
8.5.1. to remove the defect by delivering a new product without a defect or by delivering the missing product
goods,
8.5.2. to eliminate the defect by repairing the goods,
8.5.3. for a reasonable discount from the purchase price, or
8.5.4. withdraw from the contract.
The delivery of goods with such a defect that we are concerned about is considered a material breach of contract
they must have known at the time of the conclusion of the contract that if you had foreseen it, you would have concluded the contract with
not closed by us; in other cases, the breach of contract is considered immaterial. If
if you do not notify us of the chosen right, you have the same rights as in the case of a minor breach of contract.
8.6. Your rights in the event of a minor breach of contract. If the defect is insignificant
breach of contract, you have the right to:
8.6.1. to remove the defect,
8.6.2. at a reasonable discount from the purchase price.
If you do not notify us of the chosen right, we can remove the defect by repairing the goods or delivering them
new goods or by delivering what we have not delivered to you. You cannot choose the right later
change without our consent.
8.7. Impossibility to request withdrawal from the contract and delivery of new goods. If you cannot return the goods in the condition in which you received them, you cannot withdraw from the contract, nor
request delivery of new goods. that doesn't apply
8.7.1. if there was a change in condition as a result of an inspection for the purpose of detecting a defect in the goods,
8.7.2. if you used the goods before the defect was discovered,
8.7.3. if you have not caused the impossibility of returning the goods in an unchanged state by your actions
or by omission, or
8.7.4. if you sold the goods before the defect was discovered, if you used them, or
if you have altered the goods during normal use; if it only happened in part, you will return it to us,
what else you can return, and in the rest you will provide us with compensation up to the amount in which you had z
use of goods benefit.
8.8. Method of complaint. In case you want to exercise your right from liability for defects,
you can do so:
8.8.1. by sending the goods to the address of our headquarters,
8.8.2. in person at any of our locations,
8.8.3. if it is in the warranty card or other document, on the product packaging or in ours
another person specified in the online store to claim responsibility for defects,
with this person.
8.9. Complaint matters. The goods must be handed over to us in a condition that allows assessment
the validity of the complaint, in particular it is not possible to hand over unreasonably soiled goods. At
the complaint must:
8.9.1. state what defect in the goods you are complaining about and how you request it to be
claim settled. The requested method of settlement of the claim is not possible subsequently
change without our consent.
8.10. Complaint processing. Your complaint will be dealt with without undue delay,
however, within 45 days at the latest. The goods will be returned to you in the same way as they were returned to us
claim submitted. If your claim is accepted, the period for claiming
your rights from liability for defects is extended by the time that we process your
the complaint took time.
8.11. Reimbursement of claim costs. In the event that your claim is upheld, you have
the right to compensation for the necessary costs incurred when exercising the right from liability for defects
goods purposefully spent. In the event that the claim is rejected, we have the right to compensation
necessary costs incurred by us in returning your goods.
8.12. Superior quality guarantee. You may be over and above your legal rights
an above-standard guarantee for the quality of the goods is provided. This is created by the provider's statement
guarantees, which may also be made by advertising, that they will satisfy you beyond your statutory
rights from defective performance, if the goods do not have the characteristics specified in the warranty statement. Right
resulting from the above-standard quality guarantee and the conditions of its application are governed by the statement
guarantee provider. If the guarantee provider guarantees that he will receive the goods for a certain period of time
will retain its functions and performance under normal use, or a warranty is indicated on the product packaging
time or shelf life of the goods, then you have the right to at least against the warranty provider
delivery of new goods without defects or its repair.
Additional Provisions
9.1. Records of sales According to the Act on records of sales, the seller is obliged to issue
to the buyer's receipt. At the same time, he is obliged to register the received sales with the tax administrator online; in
in the event of a technical failure, then within 48 hours at the latest